Effective Date: 22 September 2025

At Local TS, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 
1. Who We Are
Business Name: Local TS
Address: Mayfield Cl, Sydenham, Leamington Spa, CV31 1RE
Telephone: 01926 809099
Email: bookings@localts.co.uk
We are the data controller responsible for your personal information.

 
2. Information We Collect
We may collect and process the following types of personal data:

Name, contact details (phone number, email, address).
Booking details (journey dates, times, pick-up/drop-off points).
Payment information (if applicable).
Communications with us (emails, phone calls).
Technical data such as IP address when using our website.
 
3. How We Use Your Information
We use your data to:

Provide and manage our booking services.
Communicate with you about your bookings or enquiries.
Process payments and issue invoices.
Improve our services and website.
Meet our legal and regulatory obligations.
 
4. Sharing Your Information
We only share your data when necessary:

With drivers or partners to fulfil bookings.
With payment processors to handle transactions.
Where legally required (e.g., law enforcement, regulatory bodies).
We do not sell your information to third parties.

 
5. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above, usually up to 6 years for legal and accounting reasons.

 
6. Your Rights
You have the following rights under UK GDPR:

Access to the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your personal data.
Restrict or object to processing of your data.
Request data portability.
To exercise your rights, contact us at bookings@localts.co.uk.

 
7. Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

 
8. Cookies
If our website uses cookies, we will provide a separate cookies notice explaining what they are and how you can manage your preferences.

 
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Local TS
Mayfield Cl, Sydenham, Leamington Spa, CV31 1RE
Tel: 01926 809099
Email: bookings@localts.co.uk